Vave Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you visit, register with or use Vave Casino. Please read them carefully before creating an account or playing. By accessing the website or using any service, you acknowledge that you understand and accept these terms, together with any applicable game rules, promotional terms and privacy information.

Vave Casino operates under a Curaçao Gaming Authority licence, reference OGL/2024/1676/0905, issued to Chestoption Sociedad De Responsabilidad Limitada under parent group Latcas B.V.

1. General terms and acceptance

These Terms & Conditions form a legal agreement between you and the operator of Vave Casino. They apply to the website, any related webpages, available games, account functions, payment services and other features made available through the platform. Additional terms may apply to particular games, promotions, competitions or services. If additional terms conflict with these Terms & Conditions, the additional terms will generally apply to the relevant activity.

By using Vave Casino, you confirm that you have read and understood these terms and agree to comply with them. If you do not agree, you must not use the website or open an account. These terms may be updated from time to time to reflect changes to the service, legal requirements, security practices or business operations. The current version published on the website applies from the date it is made available.

You are responsible for checking the current terms before using the service. Continued use after an update means that you accept the revised terms. Any part of these terms that is found to be invalid or unenforceable will be read separately, and the remaining provisions will continue to apply where permitted by law.

Eligibility and lawful use

You must be at least 18 years old, or older if a higher minimum age applies to you under applicable law.
You must be legally permitted to access and use online gambling services in the place where you are located.
You must provide accurate, current and complete information when registering or responding to verification requests.
You must use the website for your own personal entertainment and not on behalf of another person.
You must not use the service for unlawful activity, fraud, money laundering, or any activity intended to abuse or disrupt the platform.
You must not allow another person to access or use your account.

Vave Casino may restrict access where required by law, by internal controls or by a relevant authority. The availability of a website or game does not guarantee that the service is lawful or suitable in every location. You are responsible for understanding the rules that apply to you.

2. Accounts, verification and security

You may need to create an account to access certain features. Only one personal account should be created unless Vave Casino expressly allows otherwise. Duplicate, misleading or unauthorised accounts may be restricted, suspended or closed. Information supplied during registration must remain accurate. You should update your details if they change.

To meet legal, regulatory, fraud-prevention or security obligations, Vave Casino may ask you to verify your identity, age, address, payment method or source of funds. Verification may require documents or other information. An account, transaction, withdrawal or promotional benefit may be delayed or restricted until the requested checks are completed. You must provide genuine documents and must not alter, falsify or submit documents belonging to another person.

You are responsible for keeping your login details confidential and for all activity carried out through your account, except where unauthorised use results from the operator's failure to meet its legal obligations. Tell Vave Casino promptly if you believe your account has been compromised. Do not share passwords, payment access or account devices with other people.

Suspension and closure

Vave Casino may suspend, limit or close an account where there is suspected fraud, misuse, a breach of these terms, failed verification, security risk, legal requirement or responsible gambling concern. An account may also be closed at the player's request. Any decision will be handled in accordance with applicable law and relevant operational procedures.

If an account is closed, you must not attempt to create or use another account to avoid a restriction. Where money remains in an account, the handling of that balance will depend on the circumstances, applicable law, completed verification and any lawful rights of the operator. Amounts connected with fraud, chargebacks or unlawful activity may be withheld where permitted.

3. Deposits, withdrawals and games

Deposits must be made using a payment method that you are authorised to use. You must not deposit money obtained unlawfully or use a payment method belonging to another person without appropriate permission. Available payment methods, processing requirements, minimums, maximums and any applicable charges may vary and will be shown through the website where relevant.

You should only deposit money that you can afford to lose. A deposit is not a guarantee of winnings. You are responsible for reviewing your account balance and transaction history and for reporting any suspected error as soon as reasonably possible. Vave Casino may conduct checks before processing a withdrawal, including checks relating to identity, payment ownership, account activity and responsible gambling.

Withdrawals are subject to applicable rules, verification and the requirements of the selected payment method. The time required for a transaction can depend on the payment provider, banking processes, weekends, public holidays, security checks and other circumstances outside the operator's direct control. You should ensure that your payment details are correct before submitting a request.

Game rules and results

Each game may have its own rules, instructions, features and eligibility requirements. You should review the relevant game information before playing. Game outcomes are determined by the applicable game system and, where relevant, random outcomes. Results recorded by the platform will normally be treated as final, subject to correction of an obvious technical or administrative error.

If a game is interrupted by a technical fault, communication failure or other event, Vave Casino may take reasonable steps to restore the service, void affected activity or settle the matter in accordance with the applicable game rules and law. The operator is not responsible for problems caused by your equipment, internet connection, software, payment provider or other third party outside its reasonable control.

Promotions and prohibited activity

Promotions are subject to their own terms, including eligibility, expiry, wagering, contribution, withdrawal and account requirements where applicable. You should read those terms before accepting an offer. Vave Casino may correct an obvious error, withdraw an offer, or refuse a promotional benefit where there has been misuse, fraud, collusion or a breach of the relevant rules.

Using software, tools or systems intended to gain an unfair advantage.
Exploiting a technical fault, pricing error or game malfunction.
Colluding with other players or manipulating game activity.
Using stolen, fraudulent or unauthorised payment details.
Attempting to bypass account, location, age or self-exclusion controls.
Making false statements or submitting misleading information.

4. Responsible gambling, privacy and liability

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and do not gamble with money needed for living expenses. Take breaks, avoid chasing losses and never gamble while affected by alcohol or other substances. If gambling stops being enjoyable or begins to affect your finances, relationships, work or wellbeing, stop and seek support from an appropriate Australian gambling help service.

Vave Casino may provide account controls and responsible gambling tools, such as deposit limits, time reminders, cooling-off options, activity information or self-exclusion. The availability and operation of these tools may vary. A request for self-exclusion or another restriction should be made through the available account or support process. You must not try to avoid a restriction by opening another account or using someone else's account.

Personal information is handled in accordance with the applicable Privacy Policy and privacy laws. Information may be collected and used to operate the account, process transactions, verify identity and age, protect the platform, meet legal obligations, prevent fraud and provide relevant service communications. You should read the Privacy Policy to understand how information is collected, used, stored and disclosed.

Website content and availability

The website and its content are provided for general information and service use. Reasonable care may be taken to keep information accurate and available, but uninterrupted access cannot be guaranteed. Maintenance, updates, technical issues, network failures, third-party services or events outside reasonable control may affect the website or games.

To the extent permitted by law, Vave Casino is not responsible for indirect loss, loss of opportunity, loss of data or other consequences arising from use of the website, except where liability cannot legally be excluded or limited. Nothing in these terms excludes or limits rights or guarantees that cannot be excluded under Australian consumer law or other applicable legislation.

Questions and complaints

If you have a question, believe a transaction or game result may be incorrect, or wish to make a complaint, use the support options displayed on the Vave Casino website. Provide enough information for the matter to be reviewed, including relevant dates, account details and transaction references where available. Complaints will be assessed under the applicable internal process and legal requirements.

These Terms & Conditions are intended to be read together with the Privacy Policy, responsible gambling information, game rules and any promotional terms that apply to your use of Vave Casino. By continuing to use the service, you confirm that you accept the terms in their current form.