Betting Rules

These Betting Rules explain the general conditions that apply when using the betting services available through Vave Casino. Please read them carefully before opening an account, depositing funds or placing a bet. By using the service, you acknowledge that you understand and agree to follow these rules, together with the applicable Terms and Conditions, Privacy Policy and Responsible Gambling information.

Vave Casino operates under a Curaçao Gaming Authority licence, reference OGL/2024/1676/0905, issued to Chestoption Sociedad De Responsabilidad Limitada under parent group Latcas B.V.

1. General betting conditions

Vave Casino provides betting services subject to applicable law, these Betting Rules and any additional terms displayed on the relevant betting market or product page. Rules may differ between products, events, markets and bet types. You are responsible for reviewing the information shown before confirming a bet.

You must be legally permitted to use online betting services in the place where you are located. You must also meet any applicable minimum age requirement. Vave Casino may require age and identity checks before allowing access to certain services, processing withdrawals or completing other account activities. An account must be used only by the registered account holder.

You must provide information that is accurate, complete and current. This includes your name, date of birth, residential information and payment details where requested. You must update your information if it changes. Accounts may be restricted, suspended or closed where information cannot be verified, where these rules may have been breached, or where required by law.

Only one account should be opened and used by each player unless expressly permitted in writing.
You must keep your login details confidential and must not allow another person to access your account.
You must not use an account for unlawful activity, fraud, money laundering or any other improper purpose.
You must not place bets on behalf of another person or permit another person to place bets through your account.
You are responsible for checking that the selected market, outcome, stake and odds are correct before confirming a bet.

Vave Casino may apply reasonable controls to protect players, the service and the integrity of betting markets. These controls can include verification requests, payment checks, account restrictions and the review of unusual or suspicious activity.

You should access the service only from a location where online betting is permitted. You are responsible for understanding and complying with any laws that apply to you. Vave Casino does not require you to place a bet, and you should stop using the service if you are uncertain about your eligibility or legal position.

2. Placing and confirming bets

A bet is normally submitted when you select a market, enter a stake and confirm the bet using the available betting interface. A bet is accepted only when it is recorded in your account or otherwise confirmed by the service. A selection shown on screen is not, by itself, proof that a bet has been accepted.

Before confirming a bet, check the event, market, selection, odds, stake, potential return and any displayed conditions. Once accepted, a bet generally cannot be changed or cancelled unless the applicable product rules specifically allow it. If a technical problem prevents a bet from being properly recorded, the bet may be rejected, voided or reviewed.

Odds, stakes and availability

Odds may change before a bet is accepted. The odds applying to an accepted bet will be those confirmed at the time of acceptance, subject to correction under these rules. Minimum and maximum stakes, maximum returns, market restrictions and other limits may apply. Any applicable limit should be displayed during the betting process or in the relevant product information.

Markets may be suspended, removed or temporarily unavailable at any time. This can occur because of an event update, a pricing issue, a technical problem, a regulatory requirement or another operational reason. Vave Casino may refuse or limit a bet where permitted by law and the applicable terms.

Errors and irregular bets

If a clear error affects odds, market information, settlement information or another part of the betting service, the affected bet may be corrected, voided or settled using the price or outcome that should reasonably have applied. A clear error can include an obvious pricing mistake, an incorrectly displayed event, a duplicate market or a technical fault.

Bets may also be reviewed where there is evidence of collusion, manipulation, misuse of the service, unlawful activity or a breach of these rules. If a review is required, settlement or payment may be delayed while the matter is assessed. You must cooperate with reasonable requests for information during a review.

You should not attempt to exploit a technical fault, pricing mistake or display error. If you notice an obvious issue, stop using the affected market and report it through the available support or complaints channel. Bets placed while an error is present may not be treated as valid.

3. Events, results and settlement

Bets are settled according to the official result and the specific settlement rules for the relevant market. The source used to determine a result may vary by product. Where an official result is changed after initial publication, the bet may be settled or amended according to the applicable rules and the timing of that change.

If an event is abandoned, postponed, cancelled or does not take place, the relevant market may be voided unless the product rules state otherwise. Different markets may have different requirements concerning the event starting, a minimum period of play, a particular number of participants or the completion of an event.

Where an event or market is not covered clearly by a specific rule, Vave Casino may apply a fair and reasonable settlement consistent with the information displayed, the nature of the market and customary betting practice. Any affected account activity may be corrected if a settlement was made in error.

Examples of market considerations

For winner or result markets, the bet may depend on the official result rather than an informal or provisional announcement.
For placing markets, dead-heat or tied-result rules may apply where more than one participant is awarded the same position.
For player or participant markets, the relevant participant may need to take part in the event for a bet to stand.
For time, score or performance markets, the defined measurement period and any published conditions will apply.
For combination bets, each selection may need to be valid for the bet to be settled as a winning combination.

The meaning of a market will generally be determined by its displayed wording and any linked market-specific rules. If a market includes a defined period, score, statistic or performance measure, only the stated period or measure will be used for settlement. You should review these details before placing a bet.

Settlement information should be checked in your account history. If a result appears incorrect, retain the relevant bet reference and raise the issue through the available support or complaints process. Claims should be made promptly and may be subject to review.

4. Payments, responsible gambling and disputes

Deposits, withdrawals and account balances are subject to the payment terms shown on the service. You should use a payment method held in your own name and provide any information needed for payment, identity or source-of-funds checks. A transaction may be delayed, declined or reversed where verification is incomplete, a payment provider requires action or a legal or security review is underway.

You should only bet with money you can afford to lose. Betting outcomes are uncertain, and no strategy can guarantee a profit. Set personal limits for time and spending, take regular breaks and avoid chasing losses. Do not bet when affected by alcohol, drugs, stress or other circumstances that may affect your judgement.

Use available deposit, stake, loss or session controls where offered.
Consider a cooling-off period or account closure if betting is no longer enjoyable or controlled.
Do not borrow money, sell essential items or use household funds to continue betting.
Seek independent help if gambling is causing financial, relationship, work or emotional problems.
If you are under the required age, do not use the service or attempt to create an account.

Vave Casino may take action to support safer gambling and comply with responsible gambling obligations. This may include applying limits, requesting information, restricting access or closing an account. Promotional messages and betting availability may also be affected by account settings or safer gambling measures.

Questions, complaints and rule changes

If you believe a bet has been accepted, settled or handled incorrectly, first review your account history and the rules applying to that market. You may then use the available customer support or formal complaints channel. Include the relevant bet reference, event, date, market and a clear explanation of the issue. Information supplied during a review should be accurate and complete.

A complaint may be reviewed using account records, betting logs, transaction information, event data and other relevant material. You should keep copies of any useful information and respond to reasonable requests for clarification. The outcome of a review may confirm the original decision, correct an error or require further assessment.

These Betting Rules may be updated to reflect changes to products, technology, legal requirements or operational practices. The current version published on the website will apply to future use of the service. Where a change materially affects players, information may be provided through the website or account area. Continued use after an update means you accept the revised rules.

Nothing in these Betting Rules limits any non-excludable rights or protections that apply to players under Australian law. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted.